Privacy Policy

KRB Lawyers Inc. (“KRB” or “we“) is committed to protecting the personal information that we collect, use and disclose in the course of providing legal services and for operating our firm. We are also committed to maintain its confidentiality, accuracy, security and privacy, in accordance with applicable legislation and in compliance with our professional and ethical obligations. This policy is a statement of principles and guidelines concerning the protection of Personal Information of our clients, service providers and other individuals (“you“). This policy supplements our professional obligations of client confidentiality.

By submitting personal information to KRB or its service providers and agents, you consent to our collection, use, process and disclosure of such personal information as set out in this this privacy policy and as permitted or required by law. Subject to legal and contractual requirements, you may refuse or withdraw your consent to certain of the identified purposes at any time by contacting the KRB Chief Privacy Officer. If you refuse or withdraw your consent, we may not be able to provide you or continue to provide you with certain services or information which may be of value to you. If you provide KRB or our service providers and agents with personal information of another individual, you represent that you have all necessary authority and/or have obtained all necessary consents from such person to enable us to collect, use and disclose such personal information for the purposes set forth in this Privacy Policy.

  1. What Personal Information do We Collect?

For the purposes of this policy, Personal Information means information about an identifiable individual as defined from time to time in applicable privacy legislation. In general, Personal Information does not include what is considered business contact information: your name, title or position, business address, telephone number, facsimile number or e-mail address.

KRB may collect Personal Information about you such as: your name, home address, telephone number, personal e-mail address, billing and account information, information about a client’s legal issue and other information incidental to providing legal advice and services (including Personal Information about family members, beneficiaries,  witnesses, directors, officers, shareholders, security-holder, investors, prospective investors or buyers, business partners, targets, competitors, employees, decision-makers, experts (and other professional advisors), adverse parties, parties-in-interest, investigators as well as clients’ business partners, investors, shareholders, competitors (or customers of clients) individuals and other parties who are individuals.

We also collect from former employers and other third parties, and from publicly available sources, personal information about prospective or current employees, contractors and partners that is reasonably required to establish, manage or terminate an employment, contractual or partnership relationship.

  1. Purposes for Collecting, Using and Disclosing Your Personal Information?

KRB collects, uses and discloses Personal Information about our clients and service providers in order to provide our clients with professional legal services, and about applicants for positions with KRB for the purpose of evaluating the application and deciding whether to establish (and subsequently to manage or terminate) an employment, contractual or partnership relationship. More specifically, we collect, use and disclose your Personal Information for the following purposes:

General  purposes

  • to establish and manage client relationships;
  • to provide legal advice, perform legal services, fulfill legal duties, and avoid conflicts of interest. This may include the sharing of Personal Information by and between KRB personnel and various partners for such purposes;
  • to share Personal Information to and from third parties for the purpose of providing legal services. Such third parties may include opposing parties; parties in interest; opposing, foreign and other counsel and external advisors; witnesses; regulators, and experts;
  • to establish and maintain commercial relationships with clients, suppliers and other third parties, including to issue invoices, administer accounts, collect and process payments, and to fulfill contractual obligations;
  • to establish, manage and terminate employment, contractual and partnership relationships;
  • to understand and respond to client, supplier and other third party needs and preferences, including to contact and communicate with such parties and to conduct surveys, research and evaluations;
  • to develop, enhance, market, sell or otherwise provide KRB’s services;
  • to market, sell or otherwise provide products and services of third parties with whom KRB has a commercial relationship;
  • to distribute our newsletters and other informational e-mail communications, conference and webminar and other material to prospective clients on our mailing list, including via mail and e-mail (with service providers);
  • to develop and manage our knowledge-management precedent systems and databases (with service providers);
  • to develop and manage KRB’s business and operations (with service providers);
  • to detect and protect KRB and other third parties against error, negligence, breach of contract, fraud, theft and other illegal activity, and to audit compliance with KRB policies and contractual obligations;
  • to engage in business transactions, including the purchase, sale, lease, merger, amalgamation or any other type of acquisition, disposal, securitization or financing involving KRB;
  • as permitted by, and to comply with, any legal or regulatory requirements or provisions; and
  • for any other purpose to which you provide your express consent.

 

Marketing purposes

We may also use your contact information if i) you subscribe to our newsletter through our website, ii)  accept an invitation from firm members or make a verbal request to firm members to receive marketing communications,  or iii) submit personal information to us for downloading publications, participating in a seminar or participating in surveys or asking a question to firm members. Our marketing communications draw on a contact database of primarily business contacts that may also include individuals. You can unsubscribe from such marketing communications at any time by using the link in each such communications or by e-mailing to unsubscribe@krblaw.ca.

Please note that our website may present links to other websites. You should note that operators of such linked websites may also collect your personal information and information generated through the use of cookies when you link to their websites. KRB is not responsible for how such third parties collect, use or disclose your personal information. Please make sure to review their privacy policies before providing them with your personal information.

 

  1. With Whom do We Disclose Your Personal Information?

From time to time, KRB may disclose your Personal Information to:

  • service providers, including an organization or individual retained by KRB to perform functions on its behalf, such as marketing, data processing, document management and office services;
  • an organization or individual retained by KRB to evaluate your creditworthiness or to collect outstanding debts on an account;
  • a financial institution, on a confidential basis and solely in connection with the assignment of a right to receive payment, the provision of security or other financing arrangements; or
  • a person who, in the reasonable and professional judgment of KRB, is providing or seeking the information as your agent;
  • to our insurers and to regulatory agencies in connection with regulatory or other activities relating to the obligations of KRB and its practice of the profession of law;
  • to personnel in KRB, government authorities, insurers, benefits providers, consultants or agents as reasonably required to establish, manage or terminate employment, contractual and partnership relationships; and
  • any third party or parties, where you expressly consent to such disclosure or where disclosure is required or permitted by law.

 

  1. Where do We Store Your Personal Information?

Your Personal Information is stored in secured locations and on servers controlled by KRB, located either at our offices in Canada or at the offices of our service providers, which may be located outside Quebec and/or outside Canada, as applicable.

  1. How May You Obtain Access to Your Personal Information?

Upon your written request, subject to certain exceptions, KRB will give you access to the information we collected and use about you. Access requests should be sent to our Privacy Officer, using the contact information in section 9 below. Your personal information may be shared, stored or accessed in Canada, the United States, the United Kingdom, the European Economic Area and other jurisdictions or countries. Your information may also be disclosed in response to valid demands or legal requests from governments, regulators, courts, legal counsels and law enforcement authorities in those jurisdictions or countries.

  1. How do We Protect Your Personal Information?

To protect the confidentiality of your Personal Information, KRB employs administrative and technological safeguards appropriate to the sensitivity of your Personal Information. Where Personal Information is sent to a third party for processing, we ensure that all Personal Information is kept secure. We operate secure data networks protected by industry standard firewall and password protection systems.

  1. How do we use Cookies and similar Technologies?

Cookies – When an individual visitor accesses the KRB website, we may use a browser feature called a ‘cookie’ to collect information such as the type of Internet browser and operating system the visitor uses, the domain name of the website from which the visitor came, date and duration of the visit, number of visits, average time spent on our website, pages viewed and number of cookies accumulated. A cookie is a small text file containing a unique identification number that identifies the visitor’s browser, but not necessarily the visitor, to our computers each time our website is visited. Unless a visitor specifically informs us (e.g. by registering for an event or sending us correspondence from the website), we will not know who the individual visitors are. In addition to the identified purposes described in our Privacy Policy, we may use this website information and share it with other organizations with whom we have a commercial relationship to measure the use of our website, to improve the functionality and content of the website and to facilitate usage by a visitor. Visitors can reset their browsers either to notify them when they have received a cookie or refuse to accept cookies. However, if a visitor refuses to accept cookies, he or she may not be able to use some of the features available on our website. More info can be found in our Cookie Policy.

Online Communications – In order to provide our website visitors with a service or information, visitors may voluntarily submit Personal Information to us for purposes such as asking a question, obtaining information, reviewing or downloading a publication, subscribing to a newsletter or a mail or e-mail list, participating in a seminar or other event, and participating in contests and surveys. If you are known to KRB as a registered user of an online service, we may combine and store Personal Information about your use of our website and the online information you have provided with certain other online and offline information we may have collected.

E-mail Communications – Occasionally, we may send marketing or promotional e-mail communications to you with information that may be useful, including information about the services of KRB and other third parties with whom we have a relationship. In this process, we may collect certain information such as the date/time you first opened our e-mail communications, the number of times you open our e-mail communications, the number of click-throughs per article, total click-through activity on the contents of our e-mail communications and compile generally the related statistics. We may combine and store any such information to manage and improve our e-mail communications to you. We will include instructions on how to unsubscribe and inform us of preferences if you decide you do not want to receive any future marketing or promotional e-mails from KRB.

Links – Our website may contain links to other websites which are provided as a convenience only. Visitors are advised that other third-party websites may have different privacy policies and practices than KRB, and KRB has no responsibility for such third party websites.

  1. Changes to the Privacy Policy

We may change the content of our websites and how we use cookies and, consequently, our Policy may change from time to time. We encourage you to review them frequently to stay informed of how we are processing personal information. If we make a change to this Policy, we will post such changes on our website and make such revised policy and changes available upon request.

KRB reserves the right to modify or supplement this Privacy Policy at any time. If we make a change to this Privacy Policy, we will post such changes on our website and make such revised policy and changes available upon request to the KRB Privacy Officer. However, KRB will obtain the necessary consents required under applicable privacy laws if it seeks to collect, use or disclose your Personal Information for purposes other than those to which consent has been obtained unless otherwise required or permitted by law.

  1. How to Contact Us?

For any questions or comments about this Policy, or to exercise any applicable rights, to make a complaint, or to obtain information about our practices with respect, please contact our Privacy Officer:

By email:  privacy@krblaw.ca

By mail

KRB Lawyers Inc.

Attn: Privacy Officer

300-240, rue St-Jacques O.

Montréal, Québec,

H2Y 1L9, Canada

 

Last update:  January 10, 2024